IT Support Technician

Egham, Surrey | Full-Time | £25,000 – £26,000

We’re looking for a proactive and people-focused IT Support Technician to join our growing team at 4th Dimension Innovation. If you enjoy solving problems, supporting others, and keeping systems running smoothly, this could be a great next step in your career.

🛠️ What You’ll Be Doing

As part of our IT team, you’ll play an important role in supporting colleagues across the business and helping ensure day-to-day operations run effectively.

Act as the first point of contact for IT support queries via our Help Desk system
Troubleshoot and resolve basic technical issues across hardware and software
Set up and configure desktops, laptops, monitors, and printers
Prepare devices for new starters using company-standard systems
Support users across Microsoft Windows 10/11 and Microsoft 365
Manage user accounts and access in Active Directory and Outlook
Maintain accurate IT asset inventory and stock levels
Assist with mobile device setup (phones and tablets)
Support office technology including meeting rooms and desk setups
Provide basic remote support for home-based colleagues
Escalate more complex issues to senior IT team members when needed

🌱 What We’re Looking For

We’re keen to hear from people with a range of backgrounds and experiences. You might be early in your IT career or looking to build on existing knowledge.

An interest in IT, whether through study, work experience, or self-learning
Basic knowledge of Windows 10/11 and Microsoft 365
Confidence working with IT hardware, or a willingness to learn
Clear communication skills and a collaborative approach
A practical, solution-focused mindset with good attention to detail
Ability to work both independently and as part of a team
Reliability and availability to work on-site in Egham

⭐ It’s a Plus If You Have

Previous experience in an IT support or helpdesk role
Exposure to Active Directory or device builds
Any relevant IT qualifications or certifications

📍 The Essentials

Salary: £25,000 – £26,000
Hours: Monday to Friday, full-time
Location: Onsite in Egham, Surrey
Contract: Permanent
Benefits: Competitive package, supportive team environment, and opportunities for development

🌍 About Us

At 4th Dimension Innovation, we’re a growing business delivering services across insurance, claims, engineering, and more. We’re committed to creating an inclusive workplace where people feel supported, valued, and able to develop their careers.

🚀 Apply Now

If you’re looking to build your IT career in a supportive and collaborative environment, we’d love to hear from you.

4th Dimension Innovation Ltd

Latest Jobs

IT Support Technician