IT Support Engineer

£26,000 - £30,000 per annum

Multi-site role ¦ Mileage Reimbursement ¦ Funded Training ¦ Career Progression

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.

We're looking for an enthusiastic IT Support Engineer to support the deployment, maintenance and day-to-day operation of IT systems across multiple sites.

You'll be responsible for device deployment, asset management, hardware support and providing first-line technical assistance, while working closely with our Managed Service Provider (MSP) to ensure excellent IT service delivery.

This is an excellent opportunity for an IT graduate, apprentice ready for progression, junior MSP engineer or early-career IT professional looking to develop their skills in Microsoft 365, Intune, endpoint management and infrastructure support.

Key Responsibilities

Deploy and configure laptops, desktops, tablets and mobile devices
Support Microsoft Autopilot and Intune device management
Maintain IT asset registers and equipment inventory
Provide first-line and basic second-line IT support
Troubleshoot hardware, software and connectivity issues
Support Microsoft 365 users and endpoint security processes
Liaise with the Managed Service Provider and track support tickets
Assist with onboarding, offboarding and new site setups

About You

Experience with Windows 10/11 environments
Basic knowledge of Microsoft 365
Experience setting up and deploying devices
Strong problem-solving and customer service skills
Organised, proactive and able to work independently
Full UK driving licence or willingness to travel between sites

Desirable

Experience with Intune, Entra ID or Microsoft 365 administration
MSP, education or multi-site environment experience
IT-related degree, apprenticeship or equivalent qualification
Microsoft certifications (or willingness to work towards them)

If you're looking for a hands-on IT role with excellent training and development opportunities, we'd love to hear from you. Apply today!

Benefits include

Mileage reimbursement
Funded training and certifications
Life Assurance
22 days holiday + bank holidays
Career progression in Microsoft 365, Intune and IT Infrastructure

At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.

Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It’s why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.

We can’t promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You’ll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.

No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.

Bright Futures Care

Latest Jobs

IT Support Technician