About This Position

About the Department:

The City of Austin, Austin Technology Services (ATS) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy.

Job Description:

IT Project Manager Senior

Purpose:

Under minimal supervision, this position is responsible for successful completion of large, long-range, or multiple highly-complex information technology (IT) projects at the corporate level, through matrix management, to meet schedule, budget, and quality needs of the City.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Directs and manages enterprise/corporate level IT project development from beginning to end, including highly complex or at-risk projects, submitting proposals and recommending subsequent budget, scope, and schedule changes and/or contingency plans where necessary.
Develops project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives.
Writes Request For Proposals (RFP) for external services and manages contracts and vendor performance, deliverables, and payments.
Develops full-scale complex project plans and associated communications documents; identifies and manages project dependencies and critical path; and tracks and reports on project milestones and deliverables.
Develops written business requirements and models.
Provides leadership in discussions of project management department goals and objectives with IT senior management.
Estimates the resources and participants needed to achieve project goals and, where required, negotiates with other department managers for the acquisition of required personnel from within the City of Austin.
Defines the project success criteria and disseminates them to involved parties throughout the project life cycle.
Effectively communicates project expectations to sponsor team members and stakeholders in a timely and clear fashion, and facilitates project management and project status review meetings.
Develops successful transition, training plans, and recognition for resources on the project team.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of fiscal planning and budget preparation.
Knowledge of information technology project management principles, concepts, and practices.
Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems.
Knowledge of application programming, database, and system design.
Knowledge of XML and data interfaces.
Knowledge of internet and network architecture.
Knowledge of operating principles and information systems hardware and software.
Skill in using project management software.
Skill in developing process models and data flow diagrams.
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
Skill in facilitating meetings of diverse stakeholders.
Ability to develop written business requirements and models.
Ability to accurately identify and determine customer needs and take appropriate actions and/or steps to address identified needs.
Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
Ability to inspire, motivate, and influence others to achieve individual and collective goals.
Ability to make sound decisions in a timely manner that solve issues and stand the test of time.
Ability to recognize, plan, focus upon, and work toward what is most important or critical.
Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity.
Ability to recognize, manage, and resolve conflict efficiently and equitably.
Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present.
Ability to create, convey, and instill a unified vision and purpose.
Ability to see past the moment and adapt to a rapidly changing environment.
Ability to achieve organizational goals and objectives.
Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results.
Ability to define, analyze, and find solutions for difficult or complex problems.
Ability to view the big picture.
Ability to quickly become familiar with emerging technologies.
Ability to identify trends as well as isolated events.

Minimum Qualifications:

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field.
Experience may substitute for education for up to four (4) years.
Master's Degree in a related field may substitute for two (2) years of experience.

Preferred Qualifications:

Experience leading complex IT projects that impact multiple groups or departments utilizing an industry recognized project management methodology.
Experience collaborating across cross-functional teams and effectively managing projects for technology solutions.
Experience in preparing and managing budgets, procurement of IT services, hardware and software, development of RFPs, SOWs, and contract and vendor management.
Active PMI-PMP Certification or the ability to obtain within six (6) months of employment.

Notes to Candidate:

Overview of the Position:

The position of IT Project Manager Sr in the Project Management Office is responsible for managing multiple enterprise-wide IT projects impacting one or more City departments from business case to implementation and transition to operations. Exceptional stakeholder and communication management is essential in delivering technology solutions, communicating across a wide spectrum of audiences, and generating understanding and engagement within those audiences.

Responsibilities include developing charter, project scope, resource requirements, work plans, time schedules, communication plans, and creating work assignments to meet project or program objectives. This position is also responsible for writing RFPs, managing vendor contracts, performance, deliverables and payments.

IT Project Manager Sr should work towards meeting Project Management Office goals and objectives and contribute to the goal of continuous improvement of the PMO. This position is also expected to mentor IT Project Managers as needed.

This position requires a Criminal Background Investigation Financial.

Standard Business hours. Must reside in the state of Texas. This position is primarily remote, however it may require onsite presence as operational needs require.

Location

2400 Grove Blvd. Austin TX, 78741

Pay Range:

$97,450.00 - $131,460.00

Critical Employee:

This position has been designated as a Critical Employee. Critical Employees are considered necessary and vital and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Application Instructions:

In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position.

NOTE: A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted.

Use of AI is strictly prohibited to respond to the application and during the interview process.

All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required), or in person.

Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, we will reach out for professional references including your most recent supervisor. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Benefits

Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin:

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

City of Austin

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