Job Summary

We are pleased to welcome a student for an internship within the IT Services team at IGI. This placement provides valuable exposure to the operations of an enterprise-level IT team. The intern will gain practical experience by assisting with IT support tasks and learning through guided participation.

Job Description

Company Description

IGI - International General Insurance Co. Ltd. is a leading international specialist commercial insurer and reinsurer with a global portfolio of Energy, Property, Construction & Engineering, Ports & Terminals, Marine, Financial Institutions, General Aviation, Professional Indemnity, Casualty, Directors’ and Officers’, Legal Expenses, Political Violence, Contingency and Treaty Reinsurance. Registered in Bermuda as a limited liability company, with operational headquarters in Amman, Jordan and offices in London, Malta, Bermuda, Norway, Dubai, Kuala Lumpur and Casablanca, we aim to deliver outstanding levels of service to our clients and brokers.

Objectives

Provide a foundational understanding of IT support roles in a corporate environment.
Offer hands-on exposure through observation and basic participation in IT-related tasks.
Encourage learning and engagement with various aspects of IT operations and service delivery.

Key Responsibilities

Shadow IT team members as they carry out support, maintenance, and troubleshooting tasks.
Observe how user support tickets are logged, managed, and resolved.
Assist with basic physical tasks such as:
- Organising and labelling IT equipment.
- Supporting with equipment setup in meeting rooms.
- Managing inventory of IT assets (under supervision).
Attend team meetings and informal training sessions.
Learn about key areas such as networking, cybersecurity basics, and service desk procedures.

Key Attributes & Professional Qualifications

Demonstrated interest in technology and IT services.
Eagerness to learn and actively participate.
Good verbal communication and professional conduct.
Ability to follow instructions and handle technical equipment responsibly.

Additional Information

A laptop and temporary user account will be provided for the duration of the experience.
Access will be limited to non-sensitive systems and platforms for training and participation purposes.
The intern will be closely supervised by a member of the IT team at all times.
A confidentiality agreement may be required before access is granted.

IGI - International General Insurance Co. Ltd.

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