Role: Veterinary Care Assistant

Location: Chapelfield Vets, Norwich

Contract: Part-Time, Permanent

We are dedicated to providing exceptional Veterinary care to all of our patients and clients, whilst prioritising staff wellbeing and development.

IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.

At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.

How you'll make a difference

As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely.

Working under the direction of a veterinary surgeon or registered veterinary nurse, you’ll support inpatient care, assist with patient handling and restraint, help maintain clinical areas and equipment, and contribute to a positive and compassionate experience for both patients and clients.

This role will involve:

*Assisting our clinical team with daily tasks

*Preparing consult rooms

*Maintaining high standards of cleanliness and hygiene

*Helping with stock control

*Restocking

*Sterilising equipment

*Handling and caring for animals with compassion and confidence

*Assisting reception with bookings and calls when required

This is a part-time permanent role working 24 hours between Monday-Friday 8am-6:30pm and will be required to work on a Saturday rota 8:30-1:30 1 in 4 maximum.

You might be a great fit if...

You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment. You’ll bring:

* A caring, professional approach and a genuine interest in animal welfare

* Good communication skills and the ability to work collaboratively with colleagues and clients

* Strong organisational skills and the ability to manage tasks effectively in a busy environment

* A proactive attitude to learning, with openness to feedback and development

How we'll support you

At IVC Evidensia, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:

* Structured development opportunities, including access to VCA development programmes and apprenticeships

* Supportive, collaborative teams focused on delivering high-quality patient and client care

* Funded learning and development aligned to your role

* A values-led culture focused on care, community, and continuous improvement

What we offer our team

*6.6 weeks' annual leave FTE

*Additional annual leave for your birthday, which will be added to your holiday allowance

*Increasing annual leave accrued through length of service

*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay

*Healthcare Cash Plan

*Cycle to Work scheme

*Learning and development opportunities via the IVC Evidensia Academy

*Pension scheme

*Discounted staff pet care

* Voluntary benefits: choose from a range of benefits to suit you

* Access to discounts/cashback with hundreds of participating retailers

£0 - £0 a year

NMW

IVC

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