IT Service Desk Administrator

£26,677 per annum plus additional benefits.
37 hours per week.
Office-based with occasional travel. Candidates need to live within a commutable distance to Dorchester, DT12PJ
Fixed Term Role - Up to 12 Months.
Closing date for applications: 12th August 2026 (Midday)
Interviews will be held in person w/c 17th August at our Head Office in Dorchester.

Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role & what you take care of:

As a Magna IT Service Desk Administrator, you will provide administration support for the IT Team. Your role will include a variety of administration duties, including assisting the IT Service Desk team with service requests, managing user accounts and administering the asset register. Additionally, you will maintain accurate documentation, contribute to continuous service improvements, and uphold a reliable, secure, and user-friendly IT environment that enables teams to consistently deliver exceptional customer service.

Respond to IT service desk requests, including calls and emails.
Use our IT Service Desk ticketing system to monitor requests
Order IT equipment, software and process purchase orders.
Organise IT setups for starters, leavers, and changes, while maintaining the asset register accurately.

What you need to be successful:

Demonstrates meticulous attention to detail and great communication skills.
Consistently provides outstanding customer service.
Confident in using IT systems with basic knowledge of Windows and Office 365, alongside good numeracy and literacy skills.

Applicants with transferable skills are encouraged to apply.

For an informal discussion about this post, please contact Matt Jones

To apply please follow the link attached to this advert or visit our website magna.org.uk, select Careers Tab / Current Vacancies / Role.

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

Our full range of benefit details can be viewed on our website under each vacancy.

Magna Housing Ltd

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IT Service Desk Administrator