Job Description

Maintain and improve presales processes, tools, and templates (e.g., proposal formats, PoC documentation)
Work with sales operations to track funnel, pipeline health, PoC timelines, and project tracking
Ensure alignment between product capability, customer expectation, and delivery capability
Monitor solution performance during PoCs and ensure timely resolution of technical issues
Train internal stakeholders (technical, sales, delivery, operations) on new solution offerings or updates to tools/processes
Act as the bridge between sales and technical teams, ensuring proposed solutions are both technically sound and meet customer requirements
Undertake any other related task as assigned by the seniors
Collaborate with sales and finance teams to build accurate cost models for proposed cybersecurity solutions
Ensure all components—hardware, software, licenses, subscriptions, and services—are priced accurately
Understand and align solutions to the clients security budget and financial constraints
Work with sales to develop commercially competitive offers without compromising solution integrity
Build healthy working relationships with the customer
Engage with clients to understand their business goals, security challenges, technical environments, and risk posture.
Translate customer concerns into technical requirements and align them with appropriate solutions
Set up and run PoCs to validate product fit and performance in the customers environment.
Help customers understand how to maximize value from the solution and improve their security posture
Conduct regular training sessions for internal sales teams on cybersecurity products, services, and evolving threat landscapes
Provide training and onboarding sessions to customers post-sale or during PoCs
Stay current with industry and vendor certifications
Facilitate knowledge transfer between presales, delivery, and product teams
Provide other functions with support beyond scope of responsibilities to achieve common organizational goals
Evaluate and help implement new tools or platforms to streamline the presales workflow (e.g., demo environments, proposal automation tools)

Person Specification

Bachelor's Degree related to IT or Engineering
Knowledge in Cybersecurity Domains such as Network Security, Endpoint Security, Cloud Security, Data Protection
Possesses strong leadership skills, is self-motivated, and actively engages in self-learning.
Excellent communicator, team player, and a person capable of translating plans into action
3–7 years experience in cybersecurity, with 2–5 years in presales, technical consulting, or solution architecture roles
Familiarity with supporting RFPs, PoCs, demos, and pre/post-sales transitions
Masters degree in Cyber Security is optional but will be added advantage
Professional certifications in the area of cyber security are added advantage

Millennium IT ESP

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