Data Analyst & Technical Support Coordinator

Basildon | Hybrid Working | Fixed-Term Contract Until March 2027 |

Monday to Friday 37.5hrs pw

Salary ranging from £37,000 £43,000PA

Are you a data-driven problem solver with a passion for analysis, reporting, and delivering exceptional support? Do you enjoy turning complex data into meaningful insights while collaborating with a dynamic team? If so, this could be the perfect opportunity for you.

We're looking for a Data Analyst & Technical Support Coordinator to join a busy and supportive team in Basildon. This varied role combines data analysis, reporting, technical administration, and customer support coordination.

What You'll Be Doing

Managing and progressing technical support cases through Microsoft Dynamics
Working closely with workshops and stakeholders to drive case resolution
Producing KPI reports and analysing performance trends
Creating, maintaining, and enhancing Qlik Sense and Power BI dashboards
Analysing data from multiple sources to provide actionable business insights
Monitoring recall campaign performance and reporting progress to management
Supporting quality reporting processes and liaising with production plants
Managing pipeline orders, back-orders, and dispatch issues
Resolving invoice and finance-related queries
Preparing and distributing daily Excel reports
Acting as a key contact for delivery and collection enquiries
Collaborating with Technical Support, Logistics, Sales, and other business functions

What We're Looking For

Strong analytical and problem-solving skills
Advanced Excel skills, including VBA/Macro creation (desirable)
Experience using Qlik Sense and/or Power BI
Data management and reporting experience
Excellent communication and stakeholder management skills
Highly organised with great attention to detail
Proactive, self-motivated, and able to work independently
Ability to thrive in a fast-paced environment and manage multiple priorities
Basic understanding of commercial vehicles (desirable)
Must have the right to work in the UK.

What's on Offer?

Hybrid working arrangement
Fixed-term contract until March 2027
A varied role with genuine responsibility and ownership
Continuous learning and development opportunities
Supportive and collaborative team environment
Exposure to critical business reporting and decision making
The chance to work with industry leading technology and systems

If you're passionate about data and want to be part of a team where your insights and contributions truly matter, we'd love to hear from you.

To apply, contact Aimee or Julie at One to One Personnel on 01702 464 444, or send your CV directly to or

One to One Personnel Ltd

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