IT Assistant
Leicester
£28,000 - £32,000 per annum
Monday - Friday, 8:30am - 5:00pm
Occasional travel to other East Midlands sites

We are currently recruiting for an ambitious and motivated IT Assistant to join a well-established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long-term career within IT in a large and growing organisation.

This is a hands-on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company's internal ERP system.

Key Responsibilities

Provide desktop and remote IT support to multi-site users
Troubleshoot hardware, software, and network issues
Support and maintain servers, systems, and IT infrastructure
Assist in the administration and maintenance of the internal ERP system
Support business-critical platforms and applications
Escalate and resolve technical issues efficiently
Work closely with the Head of IT on ongoing projects and improvements
Travel occasionally to other company sites as required

Requirements

2-4 years' experience within an IT support or infrastructure role
Previous experience supporting multi-site users
ERP system knowledge is essential
Experience with SAP, Oracle, or similar ERP platforms preferred
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Manufacturing industry experience preferred
A proactive attitude and eagerness to grow within IT

What's on Offer

Salary between £28,000 - £32,000
Career progression opportunities within a large business
Exposure to enterprise systems and infrastructure
Stable Monday to Friday working hours
Supportive and collaborative IT environment

Optima UK Inc Ltd

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