Marketing Account Manager - B2B Marketing Agency, London Hybrid 2 days per week in office

We are working with a growing B2B marketing agency in London that is looking for a Marketing Account Manager to join their team.

This is a great role for someone who enjoys being close to clients, understands digital marketing, and likes turning ideas into clear plans that actually get delivered. You will be working with a mix of B2B technology and software led businesses, helping them shape campaigns, manage activity, and get the best out of the agency’s internal specialists.

The role is hybrid, with 2 days per week in the London office, so you will get a good balance of time with the team and flexibility during the week.

The role

As Marketing Account Manager, you will be the day-to-day link between clients and the wider delivery team. Keeping projects moving, making sure priorities are clear, and helping clients understand what is working, what could be better, and what should happen next.

You will be involved in campaign planning, reporting, client calls, project coordination and making sure work is delivered on time and to a high standard.

Your role will involve:

Managing day-to-day client relationships across a handful of B2B accounts
Helping shape marketing plans, campaign activity and short-term priorities
Keeping projects, timelines and internal teams on track
Turning client objectives into clear actions for the delivery team
Reviewing campaign performance and pulling out useful insights
Leading or supporting regular client update and reporting calls
Making sure the client’s tone, audience and commercial goals are understood internally
Spotting opportunities to improve activity and add more value

We need you to have:

3+ years’ experience in account management, client services or marketing delivery
A background in marketing, digital marketing or agency-side account management
Confidence speaking with clients and asking the right questions
A solid understanding of digital channels such as content, paid media, websites, SEO, email or marketing automation
Some exposure to tools like HubSpot, Google Analytics or similar platforms
Experience working with B2B clients would be a bonus
Your nature will be curious, switched on and comfortable working with clients to give direction and advice.

Apply now for immediate consideration!

Smile Digital

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Marketing Account Manager