Company Description

SOCOTEC’s Central Services team provides essential support across HR, Finance, IT, Digital, Marketing, Communications and Operations, enabling our business and technical teams to deliver high-quality services to clients across the UK. By managing recruitment, staff development, payroll, financial planning, digital systems, and internal communications, we ensure smooth operations, efficiency and innovation throughout the organisation. Our people-focused, collaborative culture empowers colleagues to contribute ideas, work safely, and grow their careers while supporting SOCOTEC’s mission to deliver trusted, market-leading services in infrastructure, environmental, and technical sectors.

What's in it for you?

Your expertise deserves recognition. Alongside a competitive salary, we offer a comprehensive benefits package including 25 days holiday (with the option to buy more), an electric car scheme (where applicable), employee recognition programmes, family-friendly support, exclusive retail discounts, employee assistance programmes, and an enhanced company pension. SOCOTEC UK & Ireland are proud to be Disability Confident accredited.

Job Description

Associate IT Service Desk Technician

Are you interested in a career in IT? This could be your opportunity to excel as a Service Desk Technician playing a vital role in supporting SOCOTEC’s continued success.

We are seeking a proactive, reliable, and flexible IT Service Desk Technician to join our IT Service Desk. In this role, you’ll need the confidence to work independently, alongside the ability to collaborate effectively as part of a team. A background in IT, along with knowledge of outstanding customer service and latest technology trends, is essential to thrive in this position.

The tasks you will undertake will include (but are not limited to):

Have an excellent working knowledge of MS Office 365
Windows 10/11 application support
Experience of providing IT Support using remote desktop applications
Eager to provide a hands on approach when required
Demonstrate a clear passion for technology

Qualifications

To be a successful you should be able to demonstrate:

Excellent troubleshooting and customer service skills
Excellent communication and interpersonal skills
Desire for excellence and eagerness to learn

Additional Information

Why SOCOTEC?

Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation.

What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter.

In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals.

Your Career, Your Way

Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction.

Work Your Way

Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best.

Committed to Your Growth

From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow

Think you've got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.

Department: HQU-ITC - IT TeamBusiness Unit: IT

SOCOTEC UK & Ireland

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Associate IT Service Desk Technician