Position Overview

To support the organization’s Data Loss Prevention (DLP) program by managing operational tasks, enforcing security policies, and ensuring compliance with data protection standards. The role involves policy administration, troubleshooting, forensic analysis, and collaboration with internal stakeholders such as Data Protection Officers (DPOs) and Cybersecurity Incident Response Teams (CSIRT).

Role & Responsibilities

Policy Management:

Create, modify, and maintain DLP policies for email, web, and endpoint systems based on cluster/agency requirements.
Regularly review policies with DPOs and update configurations as needed.

Incident Handling & Troubleshooting:

Investigate and resolve operational issues, including false positives and user-reported blocks.
Provide forensic data extraction and analysis support for security investigations.

Reporting & Documentation:

Generate weekly and ad-hoc reports for stakeholders.
Maintain accurate records of approvals, policy changes, and incident logs in SharePoint.

Collaboration:

Work closely with DPOs, CSIRT, and IT/network teams to ensure smooth integration and compliance.
Support audits, vulnerability management, and infrastructure upgrades.

Continuous Improvement:

Identify process gaps and recommend improvements for operational efficiency.

Requirements

Required Educational Qualification:

Bachelor’s Degree / Diploma in Computer Science, Information Security, Cybersecurity, or a related field.
Relevant certifications such as CISSP, CCSP, or vendor-specific DLP certifications are advantageous.

Work Experience:

Min. 5 years of experience in IT Security or Cybersecurity operations, preferably with exposure to DLP technologies (Email, Web, Endpoint).
Hands-on experience in policy configuration, troubleshooting, and forensic analysis.
Familiarity with regulatory compliance frameworks (e.g., PDPA) and security incident response processes.
Fresh grads are welcome to apply.

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