Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
We look after almost 25,000 homes across Wales and are gearing up to build more than 4,500 new ones in the next five years. Every day, our teams support nearly 17,000 individuals with services that make a real and uplifting difference to people’s everyday lives.
With over 3,000 passionate colleagues, Codi is a major player in the Welsh economy—powered by strong partnerships, shared values, and a genuine love for helping communities thrive.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
This isn’t just about managing homes – it’s about people, places, and creating thriving communities. You’ll take the lead of working in one of our area neighbourhoods, building meaningful relationships with customers and making a real difference on the ground.
As a Neighbourhood Housing Manager, you will be responsible for the management of a patch of approximately 400 homes. We want you to get to know our customers, so that if we do need to have some difficult conversations it’s easier to have them with someone they know and trust. We are a housing provider who targets zero evictions and you will have a key role to play in delivering this commitment. You will be connected to our customers, you’ll know at an early stage if things are going wrong and you can call upon support of our community development and housing support services to assist our customers to continue to live safely in their homes.
We have various roles across South East Wales becoming available. Further details on the exact locations and areas will be discussed at interview. Our offices are based in Cardiff and Newport, and your base will be dependant on your home address. The role is agile working, with the option of a 9 day fortnight. You will be working within the community, from home or in the office.
Skills and Experience Needed
You’ll bring solid experience in tenancy and estate management, working collaboratively to deliver flexible, customer‑focused services. You’ll be confident building strong relationships with external agencies and elected representatives and committed to putting customers first. You will have a strong knowledge of housing legislation, including the Renting Homes (Wales) Act 2016
Experience of managing anti social behaviour and safeguarding cases, the ability to manage competing priorities and make sound, proportionate decisions as well as being confident in the use of digital systems and accurate record keeping
A relevant professional qualification or equivalent experience is essential, along with a full driving licence and access to a vehicle to engage with the communities this role covers. We are happy to discuss reasonable adjustments where appropriate. You’ll also have a proven track record of delivering great service and contributing to continuous improvement.
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262
If you have the skills and experience required, please follow the prompts to apply now. Interviews are planned for 22nd May, so don’t delay in applying.