IT Support Technician - South Manchester

Circle Group • Full-time • Manchester, Greater Manchester, GB • £29k / year • 5d ago

An established professional services organisation based in South Manchester is seeking an IT Support Technician to join its internal IT team.

This is an excellent opportunity for an IT support professional looking to further develop their technical skills within a structured and professional environment, while gaining exposure to a broad range of systems and technologies.

Key Responsibilities

Provide 1st and 2nd line IT support via telephone, email, and onsite assistance
Create and manage user accounts, permissions, and passwords
Troubleshoot hardware, software, and general infrastructure issues
Support and maintain desktop environments, printers, and telecommunications equipment
Assist with system monitoring, backups, and antivirus maintenance
Support onboarding processes for new employees, including IT setup and user guidance
Liaise with third-party suppliers and internal departments to resolve technical issues
Maintain accurate records of IT assets, including hardware, software, and mobile devices

Requirements

Previous experience within an IT support or helpdesk environment
Good working knowledge of:
- Windows Server
- Active Directory
- DHCP
- Office 365
- Windows desktop operating systems
Strong troubleshooting and problem-solving skills
Professional communication and customer service abilities
Well organised with the ability to manage multiple priorities effectively
Any experience supporting business applications would be advantageous

The role offers ongoing training and the opportunity to gain hands-on experience across desktop support, infrastructure, networking, and wider IT projects.

To apply or discuss the opportunity further, please send your CV to: jon.brass @ Circlerecruitment.com

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