We are seeking enthusiastic, friendly, and professional Waiters and Waitresses to join the team at Tamara Lounge. You will be responsible for delivering outstanding customer service, ensuring every guest enjoys a memorable dining experience from the moment they arrive until they leave.. . As a valued member of our front-of-house team, you will represent the Tamara Lounge brand by providing attentive service, maintaining high standards, and working efficiently in a fast-paced environment.. . Key Responsibilities:. . * Welcome guests in a warm and professional manner.. * Present menus and confidently explain food, drinks, and specials.. * Take accurate food and beverage orders using our EPOS system.. * Serve food and drinks promptly and professionally.. * Check back with guests throughout their meal to ensure satisfaction.. * Handle guest requests and resolve minor issues professionally, escalating where necessary.. * Upsell food, drinks, desserts, cocktails, and shisha where appropriate.. * Prepare and maintain tables before, during, and after service.. * Ensure all stations remain clean, organized, and fully stocked.. * Process bills and payments accurately.. * Work closely with the kitchen, bar, and management team to ensure smooth service.. * Maintain excellent product knowledge of the menu, allergens, and promotions.. * Follow all food hygiene, health & safety, and licensing procedures.. * Assist with opening and closing duties.. * Support colleagues and contribute to a positive team environment.. . What We're Looking For:. . * Previous restaurant or hospitality experience is preferred but not essential.. * Excellent communication and interpersonal skills.. * A positive attitude with a genuine passion for customer service.. * Ability to remain calm under pressure during busy services.. * Well-presented with excellent personal hygiene.. * Flexible to work evenings, weekends, and bank holidays.. * Reliable, punctual, and hardworking.. * Ability to work both independently and as part of a team.. . Skills Required:. . * Customer service. * Communication. * Teamwork. * Time management. * Organisation. * Attention to detail. * Problem-solving. * Sales and upselling. * Multitasking. . What We Offer:. . * Competitive hourly pay plus tips.. * Staff meals during shifts.. * Employee discounts.. * Career development opportunities.. * Ongoing training.. * A fun, supportive, and professional working environment.. . Our Expectations:. . At Tamara Lounge, every guest should leave feeling that they have received exceptional food, drinks, and service. We expect every member of our team to:. . * Treat every guest with warmth, respect, and professionalism.. * Take pride in their appearance and work.. * Be proactive rather than waiting to be asked.. * Support teammates during busy periods.. * Maintain the highest standards of cleanliness and service.. * Represent the Tamara Lounge brand with professionalism at all times.
Experience: Required
Employment: Part-time
Salary: £13 – £14 hourly
Benefits: Plus Tips & Service Charge
About MC Group-UK:
MC Group is a small group of Bar’s and Restaurants. We have over 100 staff working within our group from all backgrounds and cultures.
