Looking for a multitasking professional with a range of experience as breakfast barista with latte art experience, waiter on the floor, experienced with hosting and with ability to work in minibar and events. To provide a warm, friendly and efficient food and beverage service to our guests, ensuring exceptional service standards are delivered and maintained at all times in line with our guest expectations.. Key responsabilities. · Assist in creating a warm and welcoming environment for our guests. · Ensure that guests are seated and assisted promptly. · Ensure that all guests’ requests and queries are responded promptly and effectively and an exceptional service is delivered to guests at all times. · Familiarise yourself with the duties and as much information about the food and beverage offering available in order to answer any questions guests may have. · Take food and beverage orders and ensure that orders are communicated promptly and accurately. Prepare coffees, assist guests and work in minibar department accordingly to the shifts assigned. · Ensure an efficient and safe delivery of all food and beverage orders in line with guest and hotel’s expectations ensuring an exceptional level of service is maintained at all times. · Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner. Be aware of all the allergens.. Key requirements for the role. · Experience of working in a similar F&B role (preferably in a high end busy environment within the hotel, leisure or hospitality industry would be a distinct advantage). · Basic Food Hygiene Certificate (desirable). · High standard of personal presentation. · Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels. · Ability to take initiative and resolve queries in a practical and positive manner. · Passion for delivering exceptional guest service. · Courteous and pleasant attitude towards guests and colleagues. · Ability to work as part of a team. · Good attention to detail. · Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision. · Positive and flexible approach to work (weekend and evening work will be required). · Confident and outgoing personality
Experience: Required
Employment: Full-time
Salary: from £12.71 hourly
Benefits: + service charge
Starting time: Immediate start!
About Upmarket Leisure LTD :
A creative and ambitious team building one-of-a-kind hotels, restaurants and bars in Europe's most interesting neighborhoods.
