Escort (Social Care)

Leicestershire

£13.06ph

Multiple Locations across Leicestershire

To provide a transport service for vulnerable adults and children with special needs and associated goods/services; ensuring (along with the driver) their passengers’ personal well-being and safe/secure travel at all times in accordance with the relevant policies, procedures and good practice, whilst maintaining compliance with all relevant legislation.

Role and Responsibilities:

In conjunction with the driver, to assist passengers on and off the vehicle as well as securing them and any wheelchairs in the vehicle with appropriate safety restraints. To assist with the fitting/removing of specialist seats and equipment as required, ensuring adequate seating is available at all times.
To supervise passengers during the journey and be responsible for the safety and general welfare of service users whilst respecting their personal dignity. Reporting to the Passenger Fleet Team management, any accidents, incidents or difficulties that occur. To assist Service Users in their homes or day care venue prior to boarding the vehicles and at their destination as requested.
To interpret situations and events as they arise in a calm and efficient manner to enable management of service user behaviour that can at times be challenging and unpredictable. The role will require close contact with vulnerable adults and children with special needs – including behavioural and physical – which can, on occasion, put the job holder into emotionally difficult situations.
To work to pre-planned schedules and complete any record of work, accident and incident reports and any other record of passenger utilisation that may be required by law, the County Council, the ‘Code of Practice’ or Procedures Manual.

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Escort (Social Care)

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