IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead.
Technical Support - Provide hands-on support across hardware, software, networks, and user issues.
Cloud Administration - Manage and maintain environments in AWS and Azure, including monitoring, access, and configuration.
User Lifecycle Management - Handle new user setup, onboarding, permissions, and system access.
Vendor & Contract Oversight - Manage remaining third-party providers and ensure smooth transition from outsourced services.
Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential.
Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows.
Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful but not required).
