Position: Professional Services Technician
Salary: £28,000 to £30,000 (D.O.E)
Hours: 8:30 to 5:30pm | Monday to Friday
Location: Finedon (with onsite customer visits)
Reporting to: Elliot Sutton (Professional Services)
Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon. We are recruiting a Professional Services Technician to join our growing team on a full-time, permanent basis.
We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Business Mobile, and AI and Automation services. We have been in business for over a decade and support more than 100 businesses nationwide, taking pride in excellent customer and employee satisfaction.
You will be joining a group of professional, like-minded individuals who work collaboratively to achieve company goals.
The Professional Services Technician plays a key part in assisting the smooth running of the professional services we deliver to our customers. You will support the Professional Services team in the planning, coordination and hands-on delivery of IT projects for both existing and prospective clients, working closely with other departments to ensure a seamless delivery that is fluent across the company.
Projects include, but are not limited to, server installations, laptop and desktop rollouts, Microsoft 365 migrations, VoIP installations, office moves and new infrastructure setups. The role combines remote and onsite work across customer sites, so a full, clean UK driving licence is required.
Continuous Improvement and Career Progression
We are committed to continuous improvement—both in how we deliver projects to customers and in how we support your professional growth. We will design a structured development programme for the successful candidate, aligned to your current capability and future career goals.
Exposure to a broad range of customer technologies and project types to build depth across Microsoft 365, networking, servers, telephony and security.
Desirable Skills
Alignment with Company Values
Respectful – treating colleagues and clients with courtesy and professionalism.
Accountable – taking ownership of responsibilities and outcomes.
Team Player – contributing positively to team dynamics and shared goals.
Versatile – adaptable to change and open to learning new skills.
Inspirational – bringing energy, positivity, and a can-do attitude to the workplace.
Have Fun – embracing a positive work culture and contributing to a supportive and enjoyable environment.
If you have the necessary skills and experience, want to work with great people and develop your career in a growing business, then we would love to hear from you.