Job Offer: FOH England’s Lane Café/Restaurant. . About UsEngland’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food.. . Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences.. . Job Description. . Primary Responsibilities. . * Take customer orders and communicate effectively with the team to ensure smooth preparation.. * Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo.. * Confidently demonstrate knowledge of the menu, food, and drink options to customers.. * Pay close attention to presentation and service standards.. * Engage proactively with customers upon arrival and departure.. * Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays.. * Ensure all product displays are kept to the highest standard.. * Support the team with other tasks to ensure smooth operations.. * Attend all team and company meetings and training events.. * Follow all company policies and operational procedures.. * Assist on the floor when needed.. . Requirements. . * At least 3 years of hospitality experience in a café or restaurant setting.. * producing high-quality beverages and impeccable latte art preferred but not essential.. * Excellent customer service skills.. * Experience using till and payment systems.. * Experience working in a fast-paced café/restaurant environment.. . Trial Period & Contract. . * The role includes a 3-week paid trial shift and training period.. * After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered.. . If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday to Monday 7:00 to 6:00
Salary: £14 – £15 hourly
Benefits: service charge on top of the hourly pay
Starting time: Immediate start!
About Englands Lane Cafe:
England ‘s Lane café opened in 2018, serving the best antipodean-inspired vegan-friendly food.. Our vision is to give an excellent service / perfect coffee and food to our local / residential customers .