To provide friendly, efficient and professional service to all customers, ensuring an excellent dining experience from arrival to departure.. Key Responsibilities. Customer Service. ● Welcome and greet customers in a friendly and professional manner.. ● Escort customers to their tables and provide menus.. ● Explain menu items, specials and promotions when required.. ● Take accurate food and drink orders.. ● Answer customer questions regarding ingredients, allergens and menu options.. ● Provide attentive and polite table service.. ● Check on customers during their meal to ensure they are satisfied.. ● Handle customer requests and complaints professionally and report issues to the manager when necessary.. Food & Drink Service. ● Serve food and beverages promptly and correctly.. ● Ensure dishes are presented correctly before serving.. ● Check that orders are complete and accurate.. ● Communicate effectively with the kitchen and bar team.. ● Clear and reset tables efficiently.. ● Follow the restaurant’s food safety and hygiene procedures.. Payments. ● Process customer bills accurately.. . Cleaning & Organisation. ● Keep tables, chairs and front-of-house areas clean and tidy.. ● Clean and restock service stations.. ● Ensure menus and other customer materials are clean and presentable.. ● Assist with opening and closing duties.. ● Follow the restaurant’s cleaning schedule.. . Personal Qualities. ● Friendly and approachable.. ● Professional and well presented.. ● Positive attitude.. ● Team player.. ● Responsible and dependable.. ● Customer-focused.. Working Requirements. ● Flexible availability, including evenings, weekends and bank holidays where required.. ● Ability to stand and work for extended periods.. ● Ability to work efficiently during busy service periods.
Experience: Required
Employment: Full-time
Salary: from £12.75 hourly
Starting time: Immediate start!
About oda grill house:
New opening
