Join a team at the heart of National Grid’s operations, where you’ll play a critical role in supporting the systems that keep the lights on for millions. Our IT&D Critical National Infrastructure (CNI) function is responsible for managing a suite of advanced platforms, including GE Vernova ADMS, which underpins how we monitor, control, and respond to the electricity network in real time. These systems are used 24/7/365 by Control Engineers, Field Operations teams, Dispatchers, and Contact Centres to manage everything from network performance to outage response.
As a CNI Support Team Manager, you’ll report directly to the CNI Manager and lead a high-performing support team across the South West and Wales. You’ll take ownership of team operations—overseeing delivery, projects, budgets, performance, and development—while ensuring critical systems remain reliable and effective.
This is a highly collaborative role, where you’ll work closely with other regional support managers and application teams to drive consistency, enhance processes, and implement best practice across the wider IT&D CNI function. You’ll have the opportunity to shape how critical systems are supported and improved, playing a key part in delivering resilient, future-ready infrastructure.
If you’re excited by the idea of leading teams that support real-time, business-critical systems—and want to make a genuine impact on the UK’s energy network—this is your opportunity to step up and lead from the front.
